FAQ's – BY: OOHLALA

FAQ's

HOW LONG DOES SHIPPING TAKE?
All orders in the U.S will qualify for free shipping. All complimentary shipping orders are processed within 3 days of order placement. Please allow 7-10 business days for delivery in the United States. If you need expedited shipping please contact@byoohlala.com prior to placing your order.

 

DO YOU SHIP INTERNATIONALLY ? I DO NOT LIVE IN THE UNITED STATES BUT I AM INTERESTED IN BUYING ART.
Yes, depending on your order and location. We are able to ship small and medium art canvases up to 24 x 35 inches at a reasonable shipping cost, but unfortunately not larger canvases. For international shipping please e-mail contact@byoohlala.com

 

WHAT HAPPENS IF THE COLOR FADES OVER TIME? 
This will never happen.We only use premium quality materials in our Canvas Gallery Wraps. Our coatings are formulated to work together to provide the highest quality, longest lasting product available. We have our own in-house UV test chamber and continually test our materials to ensure that the color will stand the test of time. Our Canvas Gallery Wraps will last as long or longer than any other canvas prints available. For this reason, we offer a limited life time warranty. We will replace all art with defects or deterioration overtime to the extent that it was a direct result of out production quality and not poor handling and misuse by you or anyone else once the package has been received.

 

DO YOU SELL THE ORIGINAL VERSION OF THE ORIGINAL CANVAS PRINTS?
In some cases, yes. Please e-mail contact@byoohlala.com for inquiries on availability. 

 

DO YOU TAKE REQUESTS?
Test your luck! Shoot an email to contact@byoohlala.com with suggestions and requests. If you are requesting custom art please explain your idea, size, shipping location and budget in order to be considered.

 

WHO MAKES THE ART?  
All of the art is made by Camila Londono. You may read about the artist here. Some of her ideas are actually a product of commissioned art requested by fans, friends and customers. If you would like custom made original art, or you have any suggestions please e-mail contact@byoohlala.com!

 

ARE YOU INTERESTED IN DOING A COLLABORATION?
Please submit your proposal to contact@byoohlala.com

 

WHAT DOES YOUR LIMITED LIFE TIME WARRANTY COVER?
Our Canvas Gallery Wraps will last as long or longer than any other canvas prints available. For this reason, we offer a limited life time warranty. We will replace all art with defects or deterioration overtime to the extent that it was a direct result of out production quality and not poor handling and misuse by you or anyone else once the package has been received.

 

Still have a question?
Contact Us!
E-mail contact@byoohlala.com